Please visit our 'Store Updates' page for more details on your store and who to contact regarding your account.
A letter has been generated and posted to the registered address of each affected customer. We are sorry if you have experienced a delay in receiving your letter regarding your pawnbroking item.
You may visit the 'Store Updates' page for further information. Note - If you have changed your address since pledging your items please contact our offices on 0121 726 1154 (Monday to Friday 9am to 5pm)
This may be possible, please contact the Asset Centre on 0121 726 1154 (Monday to Friday 9am to 5pm) to discuss your options
Please visit our 'Store Updates' page for more details on your store and who to contact regarding future payments.
Unfortunately we were unable to contact all customers prior to the closure date. We apologise for any inconvenience this has caused.
You can redeem or make a part payment towards your pledge at any time during the length of your Pawnbroking Agreement. Please call us on 0121 726 1154 to discuss your repayment options. The line is open Monday to Friday 9am to 5pm.
You can make a payment to us by:
- Debit Card over the phone
- Bank Transfer
Agreed payments by bank transfer should be deposited to the following bank account:
- Account Name: Natwest
- Sort Code: 60-80-09
- Account Number: 36037427
Please use a payment reference which consists of your Agreement Number and your Surname (e.g. 5000/12345 Smith) to enable us to identify your payment
We estimate that the average timeframe from payment to receipt of your item to be 8 to 10 working days.