Contact Us

Please note: If your enquiry relates to an existing loan, please contact your lender directly.

Got a question?

Drop us a message and we’d love to help you with your online application. [email protected].

Need to discuss a redress claim?

The Money Shop was a brand previously used by Instant Cash Loans Limited, which has now ceased trading following a Scheme of Arrangement. Read about it here.

Need to speak to someone?

Please make sure you’ve completed an online application first as we can’t advise on your chances of being approved for a loan, or process any loan applications over the phone. 08000 485 768

Technical Issues

If you have any technical issues using this website, please email [email protected].

Your Loan Application

If you have any queries regarding your loan application, please contact your chosen lender directly.


Please see the Complaints page for full contact details or email [email protected].