Contact us

Online application or loan queries:

Call our customer services team on 0800 009 3565*

Our customer service team is available from 8am to 7pm Monday to Friday, 9am to 4pm Saturdays and 10am to 4pm Bank Holidays

Email us account.services@themoneyshop.com

Write to us at: PO BOX 255, Bicester, Oxon. OX26 4ZY

 Request a call back: click here

Other product queries:

Use our Store Finder to locate the nearest store to you

Call us on 0330 024 0704* - lines are open Monday to Saturday, 9am to 5.30pm

Email us moneyshopinfo@dfguk.com

Write to us at: Castlebridge Office Village, Kirtley Drive, Castle Marina, Nottingham. NG7 1LD

Complaints

If you would like to make a complaint please visit our complaints handling page.