Current vacancies

Take a look at our list of opportunities below. If you think you've got what it takes, send your CV and covering letter to the relevant email address.


Full time Customer Service Representative

Salary: £15,308 (£17,843 in Greater London)

Hours: 37.5 hours

Workshift: 5 over 6 days

Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge?

The Money Shop are part of Dollar Financial; who operate a network of stores in the United Kingdom. Our retail stores offer a number of loan products, Pawn broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services.

As a Customer Service Representative you will provide our customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements.

Customer Service Representative key responsibilities:

- Ensure all customers are treated fairly and provided with clear information about their products
- Provide suitable advice to customers, taking their personal circumstances in to account
- Complete all tasks accurately and compliantly in line with company policy and regulatory requirements

The ideal Customer Service Representative:

- Strong communication skills (active listening)
- Organised and accurate (completing and maintaining documents and computer databases)
- Experience of working in a customer facing role
- Experience of working in a regulated environment is highly desirable
- Exceptional customer service skills
- Previous retail experience
- Good IT skills

The job involves a significant amount of face-to-face communication with customers in a retail environment and requires a good level of spoken and written English.

How to apply

If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees, then send us your CV and covering letter to uk-recruitment@dfguk.com! Please state in your subject line which store you are applying to (see list below).

Due to the high volume of applications we will receive at The Money Shop, it will only be possible for us to contact those applicants who have been successful. If you don't hear from us within 21 days then unfortunately you have not been successful on this occasion.

Closing date: Friday 2nd September 2017

Vacancies at: Aldershot, Birkenhead, Birmingham Dale End, Birmingham Corporation St, Bracknell, Brixton (Maternity Cover), Cambridge x 2, Canterbury, Carlisle,  Chester, Denmark Hill, Derby, Edinburgh D&E, Erdington High St (Maternity Cover), Kilburn, Liverpool Lord Street, Norris Green, Shepherds Bush, Shirley, Slough, TGS Willesden, Woking


Part time Customer Service Representative

Salary: £8,164 (£9,516 in Greater London)

Hours: 20 hours

Workshift: 5 over 6 days

Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge?

The Money Shop are part of Dollar Financial; who operate a network of stores in the United Kingdom. Our retail stores offer a number of loan products, Pawn broking, Cheque Cashing, Money Transfer, Pre-Paid Cards and Gold Buying services.

As a Customer Service Representative you will provide our customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements.

Customer Service Representative key responsibilities:

- Ensure all customers are treated fairly and provided with clear information about their products
- Provide suitable advice to customers, taking their personal circumstances in to account
- Complete all tasks accurately and compliantly in line with company policy and regulatory requirements

The ideal Customer Service Representative:

- Strong communication skills (active listening)
- Organised and accurate (completing and maintaining documents and computer databases)
- Experience of working in a customer facing role
- Experience of working in a regulated environment is highly desirable
- Exceptional customer service skills
- Previous retail experience
- Good IT skills

The job involves a significant amount of face-to-face communication with customers in a retail environment and requires a good level of spoken and written English. 

How to apply

If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees, then send us your CV and covering letter to uk-recruitment@dfguk.com! Please state in your subject line which store you are applying to (see list below).

Due to the high volume of applications we will receive at The Money Shop, it will only be possible for us to contact those applicants who have been successful. If you don't hear from us within 21 days then unfortunately you have not been successful on this occasion.

Closing date: Friday 2nd September 2017

Vacancies at: Bearwood Smethwick, Carlisle, Halifax, TGS Hayes, Huddersfield, Liverpool County Road, Liverpool Lord Street, Maidstone, Nottingham, Peterborough, Portsmouth Central, Stevenage, Whitehaven, Wisbech, Wrexham

The Money Shop is committed to offering equal opportunities in employment and welcomes applicants from all sections of the community. All applicants are considered and selected solely on the basis of their ability to undertake the role for which they are applying, regardless of individual differences.